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Shipping policy

Due to COVID-19 delivery times are longer than normal

We are proud to offer international shipping services that currently operate in over 200 nations worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.

Sol y La Luna is an online marketplace that connects a number of hand-picked and trusted suppliers.

Please be aware that if you order a few different products within one order, they might arrive separately.

Please allow up to 5 days for order processing for non-handmade items. The delivery time is 5-15 business days to USA, Spain, Australia, and the Netherlands and 10-20 business days worldwide.

For certain products in high demand or that are handmade can take up to 2-4 weeks. 

FAQ'S

When will I receive my order?

While we do not have exact information on the length of the delay at this time, we are monitoring the status closely and will keep you posted about when your order will arrive. If you have further questions, please reach out to us.

Can I still shop?

Yes, we are still taking orders at this time, but delivery will be delayed. If you do place an order, we will keep you updated on delivery.

We will continue to keep an eye on the situation and make further adjustments to our action plan if and when necessary. The health and well-being of our clients, team, and community are of utmost importance to us and will continue to be our north star as we navigate the road ahead. 

This is a challenging and uncertain time. Thank you for your steadfast support of our business—we are truly grateful.